Installation and Maintenance
Our nationwide service network covers the whole French territory with more than 200 qualified technicians. Our service centers are trained and certified in compliance with application legislation and regulations. Our central control team manages all the stakeholders and processes involved: making appointments, validating the delivery of all equipments (DAE, consumables, cabinets, etc.), selecting the relevant hub, sending the repair reports, etc.
Installation
During the installation process, SBE Medical Services performs the first commissioning of your new medical device and provides all the information to get you started. We can also install boxes and terminals, as well as adhesive or rigid signage.
Maintenance
A preventive maintenance visit is carried out each year by one of our specialized technicians. You’ll receive a compliance report as a deliverable, when the maintenance job is complete.
Key figures
Our nationwide coverage in France
A question or query?
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All our services
Repair
The repair of consumer electronic equipments is the core business of SBE. For more than 30 years SBE has been developing its know-how across different product ranges. We support our partners in their technical development by providing innovative service solutions. SBE processes the repair of medical devices both centrally (450 engineers in our depot repair hub) or on site (200 field engineers).
Installation and maintenance
Our nationwide service network covers the whole French territory with more than 200 qualified technicians. Our service centers are trained and certified in compliance with application legislation and regulations. Our central control team manages all the stakeholders and processes involved: making appointments, validating the delivery of all equipments (DAE, consumables, cabinets, etc.), selecting the relevant hub, sending the repair reports, etc.
Defibrillators
Discover our solutions for the installation and maintenance of defibrillators (DAE-DSA).
Logistics
SBE Medical Services offers logistical solutions such as: order management, storage, order preparation, delivery, collection. returns management.
Customer service
Services we offer through our call center (30 agents) include: remote maintenance, customer service (call, chat, email), technical support, calling campaigns, etc.
Specific services
Specific operations can include the recovery of medical devices for repair, reconditioning, software upgrade, corrective orders, parts changes, etc.